@charset "UTF-8";

/* 客服中心 V2 — 与用户中心/登录页同色系 */
:root{
	--hc-rose:#FF5E80;
	--hc-coral:#FF5939;
	--hc-bg:#f0f2f7;
	--hc-card:#fff;
	--hc-text:#1a1d26;
	--hc-muted:#8b92a5;
	--hc-line:#e8ebf2;
	--hc-shadow:0 8px 32px rgba(26,29,38,.06);
}

.hc-page{
	background:var(--hc-bg);
	padding:0 0 48px;
	min-height:60vh;
}

/* 顶部英雄区 */
.hc-hero{
	max-width:1200px;
	margin:0 auto;
	padding:32px 20px 28px;
}
.hc-hero__inner{
	position:relative;
	padding:36px 40px 32px;
	border-radius:24px;
	background:linear-gradient(135deg,#fff 0%,#fff8f6 45%,#fff5f8 100%);
	border:1px solid var(--hc-line);
	box-shadow:var(--hc-shadow);
	overflow:hidden;
}
.hc-hero__inner::before{
	content:'';
	position:absolute;
	top:-40%;
	right:-10%;
	width:320px;
	height:320px;
	border-radius:50%;
	background:radial-gradient(circle,rgba(255,94,128,.18) 0%,transparent 70%);
	pointer-events:none;
}
.hc-hero__inner::after{
	content:'';
	position:absolute;
	bottom:-30%;
	left:5%;
	width:200px;
	height:200px;
	border-radius:50%;
	background:radial-gradient(circle,rgba(255,89,57,.12) 0%,transparent 70%);
	pointer-events:none;
}
.hc-hero__badge{
	display:inline-flex;
	align-items:center;
	gap:6px;
	padding:6px 14px;
	border-radius:999px;
	font-size:12px;
	font-weight:600;
	color:var(--hc-coral);
	background:rgba(255,89,57,.1);
	border:1px solid rgba(255,89,57,.15);
	margin-bottom:14px;
	position:relative;
	z-index:1;
}
.hc-hero__badge svg{flex-shrink:0;}
.hc-hero__title{
	margin:0 0 8px;
	font-size:32px;
	font-weight:800;
	color:var(--hc-text);
	letter-spacing:-.02em;
	position:relative;
	z-index:1;
}
.hc-hero__desc{
	margin:0 0 20px;
	font-size:14px;
	color:var(--hc-muted);
	line-height:1.6;
	max-width:520px;
	position:relative;
	z-index:1;
}
.hc-breadcrumb{
	display:flex;
	flex-wrap:wrap;
	align-items:center;
	gap:4px 0;
	font-size:13px;
	position:relative;
	z-index:1;
}
.hc-breadcrumb a{
	color:var(--hc-muted);
	text-decoration:none;
	transition:color .2s;
}
.hc-breadcrumb a:hover{color:var(--hc-coral);}
.hc-breadcrumb__sep{
	margin:0 8px;
	color:var(--hc-line);
	user-select:none;
}
.hc-breadcrumb__current{
	color:var(--hc-coral);
	font-weight:600;
}

/* 主体容器 */
.hc-wrap{
	max-width:1200px;
	margin:0 auto;
	padding:0 20px;
}

/* 顶部横向导航（原左侧栏） */
.hc-nav{
	background:var(--hc-card);
	border-radius:20px;
	border:1px solid var(--hc-line);
	box-shadow:var(--hc-shadow);
	padding:16px 18px;
	margin-bottom:20px;
}
.hc-nav__label{
	font-size:12px;
	font-weight:700;
	color:var(--hc-muted);
	text-transform:uppercase;
	letter-spacing:.08em;
	margin:0 0 12px;
	padding-left:4px;
}
.hc-nav__groups{
	display:flex;
	flex-direction:column;
	gap:12px;
}
.hc-nav-group{
	border-radius:14px;
	border:1px solid var(--hc-line);
	background:#fafbfc;
	overflow:hidden;
	transition:border-color .25s,box-shadow .25s;
}
.hc-nav-group.is-expanded{
	border-color:rgba(255,89,57,.25);
	box-shadow:0 4px 16px rgba(255,89,57,.08);
	background:#fff;
}
.hc-nav-cat{
	display:flex;
	align-items:center;
	justify-content:space-between;
	width:100%;
	padding:14px 18px;
	border:0;
	background:transparent;
	font-size:15px;
	font-weight:700;
	color:var(--hc-text);
	cursor:pointer;
	text-align:left;
	transition:color .2s;
}
.hc-nav-cat:hover{color:var(--hc-coral);}
.hc-nav-cat__icon{
	width:28px;
	height:28px;
	border-radius:10px;
	display:flex;
	align-items:center;
	justify-content:center;
	font-size:14px;
	background:linear-gradient(135deg,rgba(255,94,128,.15),rgba(255,89,57,.12));
	margin-right:12px;
	flex-shrink:0;
}
.hc-nav-cat__arrow{
	width:8px;
	height:8px;
	border-right:2px solid var(--hc-muted);
	border-bottom:2px solid var(--hc-muted);
	transform:rotate(45deg);
	transition:transform .25s;
	margin-left:8px;
	flex-shrink:0;
}
.hc-nav-group.is-expanded .hc-nav-cat__arrow{
	transform:rotate(-135deg);
	margin-top:4px;
}
.hc-nav-links{
	display:none;
	flex-wrap:wrap;
	gap:8px;
	padding:0 16px 16px;
	border-top:1px dashed var(--hc-line);
	margin-top:0;
}
.hc-nav-group.is-expanded .hc-nav-links{
	display:flex;
}
.hc-nav-link{
	display:inline-block;
	padding:8px 16px;
	border-radius:999px;
	font-size:13px;
	color:var(--hc-muted);
	text-decoration:none;
	background:var(--hc-card);
	border:1px solid var(--hc-line);
	transition:all .2s;
}
.hc-nav-link:hover{
	color:var(--hc-coral);
	border-color:rgba(255,89,57,.3);
	background:rgba(255,89,57,.06);
}
.hc-nav-link.is-active{
	color:#fff;
	font-weight:600;
	border-color:transparent;
	background:linear-gradient(135deg,var(--hc-rose),var(--hc-coral));
	box-shadow:0 4px 12px rgba(255,89,57,.28);
}

/* 桌面：导航组横向平铺 */
@media (min-width:900px){
	.hc-nav__groups{
		flex-direction:row;
		flex-wrap:wrap;
		align-items:flex-start;
		gap:10px;
	}
	.hc-nav-group{
		flex:1 1 280px;
		max-width:100%;
	}
	.hc-nav-group.is-expanded{
		flex:1 1 100%;
	}
	.hc-nav-group.is-expanded .hc-nav-links{
		padding-top:12px;
	}
}

/* 文章卡片 */
.hc-article{
	background:var(--hc-card);
	border-radius:24px;
	border:1px solid var(--hc-line);
	box-shadow:var(--hc-shadow);
	overflow:hidden;
}
.hc-article__head{
	padding:28px 32px 20px;
	border-bottom:1px solid var(--hc-line);
	background:linear-gradient(90deg,rgba(255,94,128,.06),transparent);
}
.hc-article__head h1{
	margin:0;
	font-size:22px;
	font-weight:700;
	color:var(--hc-text);
	line-height:1.4;
	padding-left:16px;
	border-left:4px solid var(--hc-coral);
}
.hc-article__body{
	padding:28px 32px 36px;
	font-size:15px;
	line-height:1.85;
	color:#3d4454;
	word-break:break-word;
}
.hc-article__body img{
	max-width:100%;
	height:auto;
	border-radius:12px;
	margin:12px 0;
}
.hc-article__body h1,
.hc-article__body h2,
.hc-article__body h3{
	color:var(--hc-text);
	margin:1.2em 0 .6em;
}
.hc-article__body p{margin:.75em 0;}
.hc-article__body a{color:var(--hc-coral);}
.hc-article__body table{
	width:100%;
	border-collapse:collapse;
	margin:16px 0;
}
.hc-article__body table td,
.hc-article__body table th{
	border:1px solid var(--hc-line);
	padding:10px 12px;
}

/* 满意度反馈 */
.hc-feedback{
	margin:0;
	padding:24px 32px 32px;
	border-top:1px solid var(--hc-line);
	background:linear-gradient(180deg,#fafbfc 0%,#fff 100%);
}
.hc-feedback__text{
	margin:0 0 16px;
	font-size:15px;
	font-weight:600;
	color:var(--hc-text);
}
.hc-feedback__actions{
	display:flex;
	flex-wrap:wrap;
	gap:12px;
}
.hc-btn{
	display:inline-flex;
	align-items:center;
	justify-content:center;
	gap:8px;
	min-width:140px;
	padding:12px 24px;
	border-radius:12px;
	font-size:14px;
	font-weight:600;
	cursor:pointer;
	border:0;
	transition:transform .2s,box-shadow .2s;
}
.hc-btn--yes{
	color:#fff;
	background:linear-gradient(135deg,var(--hc-rose),var(--hc-coral));
	box-shadow:0 6px 20px rgba(255,89,57,.3);
}
.hc-btn--yes:hover{
	transform:translateY(-2px);
	box-shadow:0 10px 28px rgba(255,89,57,.35);
}
.hc-btn--no{
	color:var(--hc-coral);
	background:#fff;
	border:1px solid rgba(255,89,57,.35);
}
.hc-btn--no:hover{
	background:rgba(255,89,57,.08);
	transform:translateY(-1px);
}
.hc-feedback.is-done .hc-feedback__actions{display:none;}
.hc-feedback__result{
	display:none;
	padding:16px 20px;
	border-radius:12px;
	font-size:14px;
	font-weight:600;
	color:var(--hc-coral);
	background:rgba(255,94,128,.1);
	border:1px solid rgba(255,89,57,.15);
}
.hc-feedback.is-done .hc-feedback__result{display:block;}

/* 无文章时的欢迎态 */
.hc-welcome{
	text-align:center;
	padding:64px 32px;
	background:var(--hc-card);
	border-radius:24px;
	border:1px dashed var(--hc-line);
}
.hc-welcome__icon{
	font-size:48px;
	margin-bottom:16px;
	line-height:1;
}
.hc-welcome__title{
	margin:0 0 8px;
	font-size:20px;
	font-weight:700;
	color:var(--hc-text);
}
.hc-welcome__desc{
	margin:0;
	font-size:14px;
	color:var(--hc-muted);
}

@media (max-width:640px){
	.hc-hero__inner{padding:28px 20px 24px;}
	.hc-hero__title{font-size:26px;}
	.hc-article__head,
	.hc-article__body,
	.hc-feedback{padding-left:20px;padding-right:20px;}
	.hc-btn{flex:1;min-width:0;}
}